“We have detected that your video card is not supported by the Diablo 3 (beta)”.
This is especially true if you have one with an Intel graphics card that are built-in: Intel GMA 900 series, Intel GMA 3000 series, Intel GMA 4000 series, and Intel GMA 4500 series (my laptop has a GMA 4500M).
So what are the steps needed to bypass the “card-not-supported” error message and make Diablo 3 run on your laptop.
- Step 1: When you receive the error message “this video card is not supported”, press ESC instead of clicking “OK” to dismiss the window and launch the game anyway.
- Step 2: If this fails, adding “-launch” to the command line launches the game without the game launcher. So right-click the Diablo 3 icon and get to “Properties”. Go to the Targer field and add -launch to whatever you see there, e.g.
“C:\Diablo III\Diablo III.exe” -launch
- Step 3: Once the game has started once, exit it. Go to your Documents folder (libraries/documents/diablo III) and there will be a Diablo III directory there with a file “D3Prefs”. Open it with Notepad.
Change the following settings:
- DisableTrilinearFiltering “1″ (from 0 to 1)
- HardwareClass “1″ (from 0 to 1 as well)
- Step 4: Start the game again and it should work!
Of course, you’ll probably need to lower your resolution and graphics settings in order to get a decent frame rate. I got 4FPS (unplayable) at 1366×768 but the frame rate increased as I lowered my resolution:
Update: The new patch (1.0.3) has restored my old D3Prefs files, so I had to do the two changes again. Keep in mind we might have to do this occasionally (when patches overwrite our changes). The good news is that changing the two setting allows me to play Diablo 3 on my work laptop just fine!